• Login to your account and click on the "Change Password" link on the right.
• Please enter the current and new password then click “save” to record your changes.

• As all activation links for Uprising Empires are sent by email. Please check the inbox / junk folder of your registered email account.
• If you cannot find the activation email you can login to your account and click on the Resend Activation Code link.
• Alternatively, you can also contact us directly to request a new activation code.

By recommending Uprising Empires to friends you can earn extra 'Diamonds' to use as you please.

Every time you successfully refer a friend to play Uprising Empires, activates their account and advances to age II, you'll receive 20 Diamonds to use in the game. You will receive EXTRA 200 Diamonds when you have successfully referred 20 Friends. You can refer maximum 50 Friends to get bonus in our referral scheme.

• Login to your account and click the Referral link on the right.
• You can quickly Invite your friends from Facebook, Twitter or enter emails and click the invite button.
• Alternatively, you may also copy the referral link from the box below and paste it wherever you want. (Please note that only accounts that have been activated and advanced to age II will earn you diamonds.)

Resources are an essential component used when making structures and even in the production of units.

The resources in Uprising Empires are:

1. Metal
2. Stone
3. Wood

The amount of resources stored within your territory is dependent on the level of your resource gathering and storage facilities. In addition, assigning Heroes to become the Designated Governor-General of your kingdom will provide a small boost to the amount of resources gained.

Resources can be gained in a variety of ways ranging from self-production (in the respective camps on the outskirts of your city), missions or even by stealing them from your enemies.

Food is produced in the farms located on the outer regions of your city. As your farms grow the amount of food produced will also rise allowing you to command a greater number of troops.

Please note that maintaining a high and stable level of food production is an important aspect of Uprising Empires and it is vital in order to keep your military fighting on your side.

Gold is the universal currency of Uprising Empires and as a result it is needed when attempting to carry out a wide range of tasks within your city such as recruiting heroes, researching new technology and also advancing through the ages.

Everyday gold can be collected as tax from the City Center and general population of your civilization. As your Empire grows in size you will also be able to generate larger amounts of gold via taxes.

In Uprising Empires you have the choice of playing as one of four distinct races from the major empires of the Middle Ages.

Mongolian Empire

• Attack focused: Specialized in heavy weaponry.

Ottoman Turks

• Speed focused: Specialized in ranged weaponry.

Byzantine Empire

• All round: Specialized in Cavalry.

Kingdom of Jerusalem

• Defense focused: Specialized in infantry.

In Uprising Empires there are four different Age’s for you to explore with each one bringing about new and exciting features for you to discover.

1. Scroll over the Age icon on the bottom left of your menu bar to see your current Age and the next age requirements.
2. Clicking the Icon and selecting an age will allow you to see the various requirements needed to enter each Age as well as presenting you with all the buildings and units that will be unlocked as you progress through the different eras.

In Uprising Empires you will use your resources earned throughout play to construct a variety of buildings which all have unique purposes.
Left clicking on a building will allow you to find out basic information about the role it serves in your territory. You can also click on the ? next to the basic description to be given a full in depth breakdown of the resources needed for each level as well as the estimated building time.

New technology in Uprising Empires is split into two types, civilian and military. The latter can be learned from the Blacksmith whilst the University serves the purpose of developing your Civil technological advancements.

• Civil Research: Primarily focused on developing your resource production skills and other passive abilities such as Trade, Civilian Speed and City Limit. However, the University is also the place where you can increase your Colonization and Scout skills.
• Military Research: Focused entirely on combat related advancements such as Skill training, Armor creation and Siege weaponry construction.

Military is an indispensable aspect of Uprising Empires and understanding how each unit works is the key to surviving in this fierce and brutal land. Besides learning the fundamentals of each class as well as their strengths and weaknesses you will also be required to learn the primary resource of each type. This primary resource will change based on the class of the unit being produced.

The four major types of units and their primary resources are as follows:

• Infantry = Stone (Infantry are trained in the Barracks)
• Archers = Wood (Archers are trained in the Archery Range)
• Cavalry = Metal (Cavalry are trained in the Stable)
• Weaponry = all round (Weapons are created in the Siege Work Shop)

Each class / type of unit has strength and weaknesses to another, a rough guide to this can be found below:

Infantry > Weapons > Ranged Units > Cavalry > Infantry ... etc.

Along with strengths and weaknesses of the unit each race has their own characteristics which add an extra dynamic to every battle.

• The Mongols - Elite in Heavy Weaponry units.
• The Turks - Elite in Range units.
• The Kingdom of Jerusalem - Elite in Infantry units.
• Byzantine Empire - Elite in Cavalry units.

Once you enter Age IV you will be able to use your races unique special building to train high powered 'Elite' units that are exclusive to each civilization. These units are only accessible upon reaching Age IV and will cost considerably more resources to develop.

The Elite units and special buildings are:

The Mongols

• Special Building: Chamber of Erlik
• Elite Units: Naffatun, Mangudai & Elite Mangudai

The Turks

• Special Building: Ertuğrul's Edifice
• Elite Units: Janissary, Qapukulu & Elite Qapukulu

The Kingdom of Jerusalem

• Special Building: Templar Society
• Elite Unit: Templar Crossbowmen, Knights Templar & Elite Knights Templar

The Byzantine Empire

• Special Building: Kataphraktoi Fort
• Elite Unit: Greek Firethrower, Cataphract & Elite Cataphract

Combat in Uprising Empires is calculated over a series of battle rounds, when engaging in combat with NPC's or other players you will need to pay close attention to the following attributes:

• Attack
• HP
• Defense (Infantry, Range, Cavalry and Weaponry)

Attack VS Defense
The side with higher strength will win the battle. Casualties are determined by the strength difference of the attacking and defending force.

• Strength of Attacker is calculated by HP and Attack power.
• Strength of Defender is calculated by HP and Infantry OR Range OR Cavalry OR Weaponry Defense (Depends on the unit type of the attacker).

The Battle Round system
A 'Battle Round' refers to a behind the scenes round of battle that consists of all units from both armies having fought each other once. The number of rounds for each battle depends on the battle type selected by the attacker at the start of the military action.

A general break down of the Battle Round system is as follows:

• Army 'A' has 2 unit groups: a, b
• Army 'B' has 3 unit groups: x, y and z
• A round will end when these two unit groups have fought: (i) a vs. x, (ii) b vs. y, (iii) a vs. z
• Each unit group will fight at least one time in a round

Invade
This battle type is all about aggression and maximizing casualties upon your target. Use this battle type when you want to inflict damage to a rival city or wish to capture it from your enemies grasp.

• This battle will continue until either side has a 100% casualty rate.
• Assigning city attackers to an invasion group will help to destroy building and reduce the population allowing the city to be captured.

Rob
Selecting this battle type will allow you to avoid excessive combat in a bid to quickly steal resources from the target.

• Robberies consist of only one round.
• This battle type is the only way to steal resources from fellow players.
• Amount of resources obtain by robbing is determine by the Capacity of an Army.

Loot
Loot battles serve the purpose of robbing alliance gold from your target.

• Looting will last for 3 rounds.
• Only Alliance Gold can be stolen.
• Amount of alliance gold obtain by looting is determine by the amount of looting units in an Army.

Similar to the spy battle type, looting is only available if you have an army that contains a special unit. The Alliance Gold Looter is the only unit in the game that has the ability to loot gold from fellow players and add it to your collection.

The loot battle system operates on a 3 round battle process unlike the robbery mission so it is advised that your looting army is fairly strong to resist the extended battle duration. Also included in the loot system is a multi-tiered ranking system which offers bonuses to those who loot from higher ranked rivals.

How do I loot gold?

• Set up an army consisting of troops and the Alliance Gold Looter.
• Choose your target from the map and select the 'Loot' option under military actions to send your army with the Alliance Gold Looter present into battle.
• If you win the battle, the looting has been successful and you will receive a percentage of their gold based upon their ranking in relation to yours. The higher the ranking of the player looted, the larger your bonus will be.

Recruited from the Tavern, heroes are special leaders that play a fundamental role in the development of your civilization and overall military strength. Throughout your journey in Uprising Empires you will encounter several different classes of heroes which can be upgraded via the use of them as battle of city leaders.

Whilst each hero has their vices and virtues, it is your decision on how these leaders will grow and in what area they will specialize in.

Hero Types:

• Normal
• Experienced
• Talented
• Elite
• Supreme
• Legend

Having a Hero in your civilization will gain you a massive advantage on the battlefield in the form of attribute bonuses. These bonuses are categorized by two core types (with sub bonuses) as listed below:

Army Bonus

• Attack bonus: +1% per 5 Hero attacks
• Defense bonus: +1% per 5 Hero defense
  Provides bonus when deciding winner (ATK / DEF) affects each round & only military units
• Unit bonus boost: +1 per 10 Hero influence
  Provides unit boost bonus when assigned to army

City Bonus

• Resource Production boost: +1% per 5 influence
  Provides Resource Production boost when assigned as the Governor-General of a city.

Capturing cities in Uprising Empires is one of the key gameplay elements. There are two types of colonization methods to choose from (Build City & Invade) with each option having slightly different approaches, advantages and disadvantages.
No matter which option you select, you must first develop your City Limit and Colonization skills in the Overall Research section of the University. Once both of these skills have been developed to the desired level you will also have to create a Trebuchet (City Attacker) which as the name suggests will be the vocal point of your upcoming colony attack.

For a breakdown of the colonization process please refer to the information below.

Build City (Only accessible on an empty city)

• Once you have the aforementioned skills and set up an army with a colonizer unit present in the formation, you will be able to begin colonizing new territory.
• The easiest way to colonize in Uprising Empires is by building on empty city plots scattered around the map.
• To begin, simply left click the desired vacant colony and select the 'Build City' option from the military action menu to have your colonization unit's advance to the requested destination.

Invade

• As the name suggests, this military action is focused on aggression and taking over a rivals land whilst they are still inhabiting the region.
• Selecting the invade option with a 'Trebuchet' unit present will result in an attempted colonization of the enemy's base.
  During this process your army will attempt to destroy any defenses set up by the defending player including armies and towers. If you successfully manage to defeat the defenses of your opponent you must also bring their population down below 500 in order to claim the city as your own.
• When the population reaches below 500, you can then send out an army with certain amount of 'Colonizers' to lower the stability of the target city and eventually capture it.
• Please note that whilst the invade option involves risk and the loss of personnel, any cities captured via this method will retain their buildings and research levels allowing you to strengthen the city far faster than building from scratch.

In Uprising Empires there are eight major cities located within a region. These cities play a vital role in controlling who will be able to unite the Empire.

Throughout the game players are urged to form alliances to help them take control of the major cities. By taking control of these cities, alliances and players alike will generate gold bonuses and will also be able to mount an attack for the capital of the region in a bit to unify the Empire under a singular alliance rule.

Major City FAQ

• A majority number of cities must be captured before an alliance can progress to the world war phase.
• Captured cities will produce bonuses to those who control the land.
• Cities will often be under attack by NPC's.
• Lost cities will result in an alliance gold penalty for the former ruler.

Limited to only one per region. Capitals are the central focus of Uprising Empires and are the final part needed in order to progress to cross the borders and wage war with other Empires.

Capital FAQ

• Captured capitals will produce decent Alliance Gold bonuses.
• Lost capitals will result in a heavy Alliance Gold penalty.
• The region's most powerful NPCS will bombard the capital if under player control.
• One the capital has been captured a countdown will initiate. During which the alliance in power must defend the capital at all costs.
• If successful, the Empire will be united under the guise of the alliance in control of the capital and the forces inside the region will be able to traverse to new territories to fight with fellow Empires.
• Failure will result in the Empire being closed from rivals and missing out valuable experience and unification prospects.

The rebel zone is where the world’s most elite group of warriors resided, waiting to test their strength against those who wish to rule the world. Without allegiance to any Emperor these rebels are brutal, callous and highly feared as they are the final barrier on the path to world domination.

Rebel Zone FAQ

• Players must capture a majority of the 8 rebel cities in order to mount an offensive on the capital.
• Captured cities and capitals will be heavily attacked by the elite NPC armies.
• NPC's within the region are far stronger than those outside.

Uprising Empires is split into two distinct phases of gameplay with each phase ushering in new and exciting objectives to tackle.

Phase 1:

• Develop your civilization
• Complete quests and various missions
• Form alliances with other players
• Stock pile Alliance Gold
• Capture the major cities & capital of your region
• Assume control of your Empire and venture into new territory.

Phase 2:

• Maintain control of current owned cities & capitals
• Take over major cities and settlements owned by rival Empires
• Enter the Rebel Zone and assume control of the various settlements.

Diamonds are a special premium currency that is used to buy items from the in game shop.

Diamonds can be obtained through the following two methods:

1. Click on the "Buy Diamonds" button located within the shop and select the package that suits you.
2. Diamonds can also be obtained by referring other users or purchasing them directly via the in game menu. (Please note that obtaining Diamonds via other methods can lead to account deletion.)

A VIP in Uprising Empires is a premium user that gets exclusive access to features not available elsewhere.

Below is a list of packages you can expect to receive as one of our special VIP players:

• 3 Days VIP Package
  50 FREE Diamonds
• 10 Days VIP Package
  100 FREE Diamonds
• 30 Days VIP Package
  200 FREE Diamonds
• 3 Months VIP Package
  500 FREE Diamonds

The following premium features are also included in the each of the above packages:

• Increase 50% Gear Drop Rate
• 2 Waiting Slots in Building Queue
• 2 Waiting Slots in Unit Training Queue
• 2 Waiting Slots in Research Queue
• 25% Extra Resources Cache (When user is being robbed, the total robbed resources will decrease 25%)
• Enjoy 20% off when purchasing Shop Items

Find out more here

• VIP functions will only be available on the server you purchased from.
• Diamond purchases are tied to your account and will be available across all servers you use.

The most common reasons for payment failure / rejection are as follows:

• You have attempted to make more than one direct debit payment within the last 48 hours.
• Your direct debit may have a chargeback that leads to the rejection of payment. As we cannot delete this rejection, we kindly suggest you select another payment method.

• This could be due to your resources storage facility being out of space to store the extra VIP resources bonus.
• If this isn't the issue please contact us for further assistance.

• You can view your entire purchase history by logging in to your Account information page.

• Your current VIP status is shown at the bottom of your Account information page. Alternatively, you may also see the status of your VIP account by clicking on the VIP header on the homepage.

• If you require further assistance than what is provided in this FAQ, you can contact our customer service team via our Support page who will be glad to assist you.